Yes! All packaging is discreet with no indication of what is inside the package. Return address simply states "Shipping Department" with one of the warehouse addresses.
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Meet the Founder of
Luxe Vibes
Yes that's me in the video, Charlie, the sole owner of Luxe Vibes Boutique! As you can see, I not only sell the toys on my site.....I test the brands to make sure I'm offering toys that are of the highest in luxury & quality, developed with body-safe materials, align with my health conscious goals and ultimately give the pleasure they were designed to do.
Luxe Vibes Boutique was created to help (and educate) women on discovering toys that work best for them and for women to have a safe, discreet place to shop without embarrassment! I firmly believe that every woman deserves the stress release and all the other health benefits that come with orgasms.
all orders above $79! All packages are shipped discreetly, no one will ever guess what's inside.
Frequently Asked
Questions
Need Help? We've got you covered!
Is Shipping Discreet?
When will my order ship?
Should I expect delays when ordering?
Delays do occur around the holidays in the warehouse and with shipping companies themselves.
What are your shipping & handling charges?
Our shipping is free via USPS or FedEx when your order is over $79! If you want shipping a little faster you can select USPS Priority Mail for $14.99 or 2-Day Fedex for $29.99. Please remember shipping speeds are based when the item is actually shipped, not the day the item was ordered.
What will the charge look like on my payment method (Credit Card, ect)
To keep shopping discreet, the credit card charge will say Luxe Boutique.
How can I pay for my order?
What is your warranty policy?
If your item is defective up to one year from the purchase date, contact us at sales@luxevibes.com Send us a short video showing the defect of the item. For Lovense, also include a picture of the item code on the original box. Luxe Vibes will process the defect up to 90 days from purchase. After that we will assist you with the manufacturer warranty.
How can I contact you?
The fastest response will be by e-mail at sales@luxevibes.com or the virtual assistant at the bottom right of the screen.