We keep it simple! FREE SHIPPING on all products over $50.00!! And only $5 Flat Rate if under $50.00. If you want it a little faster than only pay a $19.99 Flat Rate for 2 Day USPS Priority Mail.
All items are shipped discretely in plain packaging. We do not disclose our name on the return address label and use the generic term "Shipping Department" to protect your privacy.
Shipments are processed Monday through Friday, usually items ship the very next business day once the order is placed. Once the item has shipped a tracking number will be e-mail to you.
Returns & Exchanges:
ALL SALES ARE FINAL! Returns will ONLY be accepted for Damaged or Defective items, because of the intimate nature of the products. Please e-mail us at firstname.lastname@example.org You will need an invoice number & description as to why the item is defective. Once the defective item is received a new item will be shipped :)
We guarantee our products up to a year from purchase date from defects! Simply send us an e-mail at email@example.com explaining the defect and your order number then we can help you process the return and get an exchange sent to you
**Our one year warranty does not include Kiiroo brand. This brand has a warranty but you will need to file directly with the manufacturer.
Naturals H2O is a water-based personal lubricant, and Sliquid's Original formula. Formulated to emulate your body's own natural lubrication, Sliquid Naturals H2O uses plant cellulose as a thickening agent, instead of glycerin or other sugar derivatives like most other personal lubricants on the market today. Sliquid Naturals H2O, like all Sliquid products, does not contain any parabens, and is 100% vegan. Naturals H2O is perfect for use with all toys and condoms, and safe for all sexual activity. Sliquid Naturals H2O is not flavored or scented, and is non-staining and extremely easy to clean up. All Sliquid products are formulated by sensitive women, for sensible women, and will never cause yeast infections or UTI's.